111bate Responsible
Gaming Commitment
At 111bate, we believe that gaming should always be an enjoyable and controlled activity. Our responsible gaming programme provides every player across Bangladesh with the tools, knowledge, and support they need to keep gambling fun — and to step back safely when needed. This page outlines the practical resources available to you right now.
How 111bate Supports Responsible Play
Six pillars that form the foundation of the 111bate responsible gaming programme for players across Dhaka, Chittagong, Sylhet, and beyond.
Strict Age Verification
Every new account on 111bate undergoes age verification as part of the KYC process. No player under the age of 18 is permitted to register, deposit, or place bets on the platform. We actively monitor for underage access and close any non-compliant accounts immediately.
Player-Controlled Limits
111bate puts control directly in your hands. Players can set daily, weekly, or monthly deposit limits from within their account settings at any time. Once a limit is set, it takes effect immediately and can only be reduced with instant effect — increasing a limit requires a mandatory cooling-off period.
Self-Exclusion Programme
If you feel you need a complete break from gambling, 111bate's self-exclusion tool allows you to close your account and block access for a defined period — from 30 days up to permanent exclusion. During a self-exclusion period, your account cannot be reopened under any circumstances until the period expires.
Time-Out & Reality Checks
Players can activate a short-term time-out ranging from 24 hours to 6 weeks whenever they feel the need to pause without committing to a full self-exclusion. The platform also offers session-time reminders that notify you when you have been playing for a set duration, helping you stay aware of time spent.
Activity Monitoring
111bate's platform monitors player activity for patterns associated with problem gambling — such as rapid bet escalation, extended session lengths, or repeated attempts to deposit after reaching a limit. When such patterns are detected, the responsible gaming team may proactively reach out to the player.
Confidential Support
Our responsible gaming support team is available 24 hours a day, 7 days a week via live chat on the 111bate platform. All conversations about gambling concerns are treated with complete confidentiality. We never share your support interactions with other team members beyond those directly involved in helping you.
1. Age Restriction & Verification
During the registration process, all new players on 111bate are required to provide accurate date-of-birth information. This data is cross-referenced during the KYC (Know Your Customer) verification process, during which players must submit valid government-issued identification such as a National Identity Card (NID), passport, or birth certificate.
Any account found to have been registered using false age information will be immediately suspended and all funds held in the account will be subject to review. 111bate cooperates fully with any investigation related to underage gambling and takes its obligations in this area extremely seriously.
1.1 Protecting Minors in the Household
If you share a device or computer with younger family members, 111bate strongly recommends the following precautions to prevent underage access to the platform:
- Always log out of your 111bate account fully when you finish a session — do not rely on browser auto-close.
- Never save your 111bate login credentials in a shared browser or allow your device to remember your password.
- Consider using parental control software on shared devices to block access to gambling platforms at the device level.
- Keep your account username and password private — do not share them with family members of any age.
- If you suspect that a minor in your household has accessed your account, contact 111bate support immediately.
2. Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in oneself. The following list of warning signs is provided to help you — or someone you care about — identify whether gambling is becoming a concern. These signs are not a clinical diagnosis, but they are widely recognised indicators that professional support may be beneficial.
- Gambling with money that was set aside for essential expenses such as rent, food, bills, or family needs.
- Feeling restless, irritable, or anxious when you are not gambling, or when you try to reduce or stop.
- Chasing losses — placing additional bets to try to win back money you have already lost.
- Lying to family members, friends, or colleagues about the amount of time or money you spend on gambling.
- Borrowing money from others, or taking out loans, specifically to fund gambling activity.
- Neglecting work, study, family responsibilities, or social relationships because of time spent gambling.
- Repeated unsuccessful attempts to cut back on gambling or to stop entirely.
- Using gambling as a way to escape from stress, anxiety, depression, loneliness, or other emotional difficulties.
- Needing to gamble with progressively larger amounts of money in order to achieve the same level of excitement.
- Continuing to gamble despite serious negative consequences to your finances, relationships, or mental health.
3. Self-Exclusion Tools
What Is Self-Exclusion?
Self-exclusion is a formal agreement between you and 111bate in which you request that your account be blocked and that you be prevented from accessing the platform for a defined period of time. It is one of the most effective tools available to players who feel that their gambling has become difficult to control.
During a self-exclusion period, your account is fully deactivated. You will not be able to log in, make deposits, place bets, or access any games. Any pending withdrawals will be processed to your registered payment method (bKash, Nagad, Rocket, or Upay) during the exclusion review period.
3.1 Self-Exclusion Period Options
111bate offers the following self-exclusion durations. You may select the period that best suits your needs when submitting your self-exclusion request:
- 30 Days — A short-term break for players who want to step away temporarily.
- 3 Months — A medium-term exclusion for players seeking a meaningful pause.
- 6 Months — A longer-term break for players dealing with more serious concerns.
- 12 Months — An extended exclusion for players who need a full year away from the platform.
- Permanent Exclusion — A lifetime ban from the 111bate platform, which cannot be reversed once confirmed. This option is recommended for players who believe they have a serious gambling problem.
3.2 How to Request Self-Exclusion
To initiate a self-exclusion on 111bate, contact the responsible gaming support team via live chat and state clearly that you wish to self-exclude, along with your preferred exclusion period. Your request will be actioned within one hour of receipt. You will receive a confirmation once your account has been deactivated. You cannot reverse a self-exclusion by simply contacting support again — the cooling-off period must run its full course first.
4. Deposit & Spending Limits
Setting financial limits is one of the most practical steps any player can take to maintain control over their gambling expenditure. 111bate provides deposit limit controls that allow you to cap the amount of money you bring onto the platform over a given time period.
4.1 Types of Limits Available
- Daily Deposit Limit: The maximum amount (in BDT) you can deposit via bKash, Nagad, Rocket, or Upay in any single 24-hour period.
- Weekly Deposit Limit: The maximum total you can deposit across any rolling 7-day period.
- Monthly Deposit Limit: The maximum total you can deposit across any rolling 30-day period.
4.2 How Limit Changes Work
If you wish to reduce your deposit limit, the new lower limit takes effect immediately upon confirmation. This ensures that players can act quickly to protect themselves in moments of concern. If you wish to increase a limit, a mandatory 7-day cooling-off period applies before the increase takes effect. This delay is a deliberate protective measure — it gives you time to reconsider whether the increase is truly in your best interest.
5. Time-Out & Cool-Off Features
A time-out is a shorter, more flexible alternative to full self-exclusion. It allows you to take a temporary break from 111bate without permanently closing your account. Time-outs are ideal for players who feel they need a brief pause to regain perspective.
5.1 Time-Out Duration Options
- 24 Hours — An immediate overnight or single-day pause.
- 72 Hours — A weekend or short-break period.
- 1 Week — A full seven-day cooling-off period.
- 2 Weeks — A fortnight away from the platform.
- 4 Weeks — A full month-long break.
- 6 Weeks — The maximum time-out duration before transitioning to formal self-exclusion.
5.2 Session Time Reminders
111bate's platform can display a reminder notification after you have been logged in continuously for a set period. You can configure the reminder interval — for example, every 60 minutes or every 2 hours — from your account settings. When the reminder appears, it shows you how long you have been playing in the current session and invites you to take a break. These reminders are non-intrusive and will not interrupt a game in progress; they appear between sessions or on the platform dashboard.
6. Player Protection Measures
Beyond the tools that players can activate themselves, 111bate operates a set of automatic and staff-managed protections designed to safeguard players at a platform level.
- Cooling-Off Period on Limit Increases: As described in Section 4, any request to increase a deposit limit is subject to a mandatory 7-day delay, giving the player time to reconsider.
- Automatic Session Timeout: Inactive sessions are automatically terminated after a period of inactivity, preventing unintended access and protecting player accounts from unauthorised use on shared devices.
- Loss Chasing Detection: Our monitoring systems flag accounts that show rapid re-deposit behaviour after reaching a loss threshold. Flagged accounts are reviewed by the responsible gaming team, who may reach out proactively to offer support.
- Promotion Opt-Out: Players who have set self-exclusion or who have contacted the responsible gaming team may request to be removed from all promotional communications, including bonus offers and deposit match promotions. This opt-out is permanent unless reversed by the player themselves.
- Underage Access Prevention: The platform enforces mandatory age gates and identity verification before any real-money activity is permitted on any account, regardless of how it was registered.
7. Getting Help & Support
If you are concerned about your own gambling or that of someone you know, reaching out for help is the most important step you can take. 111bate's support team is trained to assist with responsible gaming concerns and will always respond with empathy and without judgement.
Contact Responsible Gaming Support
Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. All conversations are handled confidentially. You do not need to be in crisis to reach out — if you have any question or concern about your gambling, we are here to help.
7.1 What Happens When You Contact Support
When you contact the 111bate responsible gaming team, you will be connected with a trained support agent who can help you with any of the following:
- Activating a self-exclusion or time-out on your account.
- Setting or reducing your deposit limits.
- Requesting removal from promotional communications.
- Discussing concerns about your own gambling behaviour in a confidential setting.
- Receiving information about external professional support resources available in Bangladesh.
The 111bate responsible gaming team does not provide clinical counselling or medical advice, but they can listen, assist with platform tools, and point you toward appropriate professional resources if needed. Your safety and wellbeing are always the priority.
8. Safer Gambling Tips
Responsible gambling is not about never losing — it is about ensuring that the time and money you spend on gaming is always within your means and genuinely enjoyable. The following practical tips can help you maintain a healthy relationship with gambling on 111bate.
- Set a budget before you play and stick to it regardless of whether you are winning or losing. Decide in advance what you are comfortable spending, and treat it as the cost of your entertainment — not as an investment.
- Never gamble to recover losses. Chasing losses is one of the most common pathways to problem gambling. If you have reached your loss limit for the session, stop and come back another time.
- Take regular breaks. Set a timer and step away from the platform at regular intervals. Continuous gambling without breaks can impair judgement and lead to unplanned spending.
- Gamble only with money you can afford to lose. Never use money that is earmarked for rent, food, utilities, transport, family expenses, or any other essential need.
- Balance gambling with other activities. Ensure that gambling remains one leisure activity among many — not the primary or only way you relax or socialise.
- Do not gamble under the influence of alcohol, medication, or emotional distress. Impaired judgement leads to poor decisions and increased risk.
- Be honest with yourself and those you trust. If someone close to you has expressed concern about your gambling, take that seriously. Outside perspective can be invaluable.
- Use the tools available to you. Set deposit limits, activate session reminders, and use time-outs proactively — before you feel you need them, not only after a problem develops.
Need to Self-Exclude?
Contact support via live chat at any time to activate self-exclusion — available 24/7, no waiting period.
Immediate ActivationSet Deposit Limits
Daily, weekly, or monthly caps on your deposits. Reductions take effect immediately.
Instant EffectTake a Time-Out
Short breaks from 24 hours up to 6 weeks. No permanent commitment required.
Flexible PausePlay Smart. Play with 111bate.
Ready to explore 111bate's games while keeping full control of your experience? Browse our casino, cricket betting, and slots — all with responsible gaming tools built right in.
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