111bate Privacy
Policy & Data Rights

1. Data Controller Information

For the purposes of this Privacy Policy, the data controller is 111bate, operating the online casino and sports betting platform accessible at https://111bate.net. The data controller is responsible for determining the purposes and means by which your personal data is processed.

If you have any questions, concerns, or requests relating to the privacy of your data, you may contact the 111bate data protection team via the live chat function available on the platform, or by writing to the support email address displayed in the footer of this page. Please note that the email address is provided as plain text and is not a clickable link — copy it manually into your email client.

This policy applies to all personal data collected from individuals who register an account on 111bate, visit the website without registering, interact with the platform via any device (desktop, mobile, or tablet), or contact the support team through any available channel.

2. Data We Collect

111bate collects personal data in two primary ways: data you provide directly, and data collected automatically through your use of the platform. The following table summarises the categories of data we collect and the circumstances under which they are gathered.

Data Category	Examples	Collection Method
Identity Data	Full name, date of birth, national ID number	Provided during registration or KYC verification
Contact Data	Email address, mobile number, city of residence	Provided during registration or account updates
Financial Data	bKash/Nagad/Rocket account number, transaction history, deposit and withdrawal amounts	Provided during deposit/withdrawal or collected via payment processor
Technical Data	IP address, browser type, device type, operating system, session timestamps	Collected automatically upon platform access
Usage Data	Pages visited, games played, betting history, session duration	Collected automatically during platform use
Communications Data	Live chat transcripts, support ticket content, email correspondence	Collected when you contact the support team
Verification Documents	Copies of NID card, passport, utility bills, payment method screenshots	Provided during KYC verification process

2.1 Data We Do Not Collect

111bate does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than identity document photographs submitted for KYC), trade union membership, or health information, unless you voluntarily disclose such information in a support communication. We do not request or store full card numbers for Visa or Mastercard transactions — payment card processing is handled by our payment service providers under their own PCI-DSS compliant security frameworks.

2.2 Data Collected from Minors

111bate does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal data on the platform, we will delete that data promptly and close the associated account. If you are a parent or guardian and believe your child has registered on 111bate, please contact the support team immediately.

3. How We Use Your Data

111bate processes your personal data only where there is a lawful basis for doing so. The primary legal bases on which we rely are: contractual necessity (processing required to deliver the services you have registered for), legal obligation (processing required to comply with applicable law), legitimate interests (processing that serves the operational needs of the platform without overriding your rights), and consent (where you have explicitly agreed to a specific use of your data).

The following outlines the specific purposes for which we use your data:

• Account Management: To create, maintain, and administer your 111bate player account, including processing registration details, verifying your identity, and managing account settings.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank, and to maintain accurate financial records of all transactions on your account.
• KYC & Fraud Prevention: To conduct age verification and identity checks in accordance with responsible gaming obligations, and to detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activity on the platform.
• Customer Support: To respond to your queries, resolve disputes, investigate complaints, and provide technical assistance through our live chat and email support channels.
• Platform Improvement: To analyse aggregated usage data and identify opportunities to improve the performance, reliability, and user experience of the 111bate platform.
• Responsible Gaming: To monitor betting patterns for signs of problem gambling behaviour, enforce self-exclusion requests, apply deposit limits, and deliver responsible gaming notifications in accordance with our obligations to player welfare.
• Legal Compliance: To comply with applicable laws, respond to lawful requests from authorities, and maintain records required by financial regulations and anti-money-laundering obligations.
• Communications: To send you transactional notifications related to your account (such as deposit confirmations, withdrawal updates, and security alerts). We do not send unsolicited promotional emails without your prior consent.

4. Cookies & Tracking Technologies

111bate uses cookies — small text files stored on your device — to ensure the platform functions correctly and to improve your experience. We do not use cookies for cross-site advertising or third-party behavioural tracking.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will impair the functionality of the 111bate platform, and you may be unable to log in or access certain features. For full instructions on managing cookies in your specific browser, refer to your browser's help documentation.

5. Data Sharing & Third Parties

111bate does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

5.1 Payment Service Providers

To process your deposits and withdrawals, we share the minimum necessary financial data with our payment processing partners, including the mobile financial service providers bKash, Nagad, Rocket, and Upay, and card processing networks for Visa and Mastercard transactions. These providers are bound by their own privacy and security obligations and are not permitted to use your data for any purpose other than completing your transaction.

5.2 Game Providers

Some games on the 111bate platform are delivered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive your anonymised player session data (such as a session token or anonymous player ID) to facilitate gameplay. They do not receive your name, contact details, or financial information.

5.3 Legal & Regulatory Authorities

111bate may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required by law or where we have a good-faith belief that such disclosure is necessary to prevent fraud, protect the safety of players, or comply with a legal obligation. We will notify you of such a disclosure where we are legally permitted to do so.

5.4 Business Transfers

In the event that 111bate undergoes a merger, acquisition, or transfer of all or a significant portion of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a prominent notice on the platform prior to the transfer taking effect, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

6. Data Retention & Deletion

111bate retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data (name, contact details, login history): Retained for the duration of your active account relationship with 111bate, plus a period of five (5) years following account closure to satisfy financial record-keeping obligations.
• Transaction records (deposit and withdrawal history, betting records): Retained for a minimum of five (5) years from the date of each transaction, in accordance with standard financial compliance requirements.
• KYC verification documents (identity documents, address proofs): Retained for five (5) years from the date of submission or from the date of account closure, whichever is later.
• Support communications (chat transcripts, email records): Retained for two (2) years from the date of the communication, or for the duration of any related dispute resolution process.
• Technical and usage logs (IP addresses, session data): Retained for thirteen (13) months from the date of collection for analytics and fraud prevention purposes, then deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual. Where data is anonymised rather than deleted, it may be retained indefinitely as part of aggregated statistical records used to improve the platform.

7. Your Privacy Rights

As a data subject, you hold a number of rights with respect to the personal data that 111bate processes about you. These rights are described below. To exercise any of these rights, please contact the 111bate support team via live chat on the platform. We will respond to all valid requests within a reasonable timeframe and at no charge to you.

• Right of Access: You have the right to request confirmation of whether 111bate processes personal data about you, and if so, to receive a copy of that data along with information about how it is used.
• Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request that 111bate delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to exceptions where legal obligations require us to retain certain data.
• Right to Restriction of Processing: In certain circumstances, you may request that the processing of your data be temporarily restricted — for example, while we investigate a dispute about the accuracy of your data.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests. Upon receipt of an objection, 111bate will assess whether compelling legitimate grounds for continued processing exist.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8. Security Measures

111bate employs a range of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser and the 111bate platform is encrypted using SSL/TLS protocols. You can verify this by the padlock icon and "https" prefix in your browser's address bar.
• Access Controls: Access to personal data within 111bate's systems is restricted to authorised personnel only, on a strict need-to-know basis. Each staff member's access level is defined by their job role and is subject to regular review.
• Password Hashing: Player passwords are never stored in plain text. They are stored as cryptographic hashes using industry-standard one-way hashing algorithms, meaning that even internal staff cannot view your password.
• Secure Payment Processing: Financial data is processed through PCI-DSS compliant payment gateways. 111bate does not store full card numbers on its own servers.
• Session Management: Player sessions are protected by secure, time-limited session tokens. Inactive sessions are automatically terminated after a defined period to reduce the risk of unauthorised access from unattended devices.
• Fraud Monitoring: 111bate operates automated systems that monitor transaction and login activity for patterns indicative of account takeover, identity fraud, or other security threats, and flags anomalies for human review.

Despite these measures, no internet-based platform can guarantee absolute security. If you become aware of any security vulnerability or suspicious activity on your 111bate account, please contact the support team immediately via live chat so that we can take prompt remedial action.